Privacy Policy

Last updated: May 16, 2026

Steady Step Homes is a Philadelphia-based home modification contractor. This policy explains what information we collect when you contact us, how we use it, and the choices you have. We keep this short on purpose — there's no fine print game here.

What we collect

When you fill out a form on our website or on a Facebook ad, we collect:

• Your name
• Your phone number
• Your email address (if you provide one)
• Your zip code or address
• Anything you tell us about your home or project

If you visit our website, we also collect basic technical information automatically — things like browser type, pages visited, and approximate location. This comes from standard web analytics and ad measurement tools.

How we use it

We use your information to:

• Contact you about your project — by phone, text, or email
• Schedule and prepare for your free in-home assessment
• Send you a written estimate
• Follow up after the project is complete
• Improve how our ads and website reach people who need home modifications

We do not sell your information. We do not share it with other contractors or marketing companies.

Who sees your information

Inside Steady Step Homes, only the people who need your information to help you have access to it — typically the owner, the project lead, and the crew assigned to your home.

We use a small number of trusted services to run our business:

• Netlify — hosts our website and stores form submissions securely
• Google — provides analytics and email (Gmail) for hello@steadystephomes.com
• Meta (Facebook and Instagram) — handles lead forms submitted through Facebook ads

These services have their own privacy policies and protections.

How long we keep it

We keep your contact information for as long as it's useful — usually for at least the duration of your project, plus our warranty period. If you ask us to delete it sooner, we will.

Your choices

You can ask us at any time to:

• See what information we have about you
• Correct anything that's wrong
• Delete your information from our records
• Stop contacting you

Just email hello@steadystephomes.com or call (484) 302-4432. We'll handle it within a few business days.

Cookies and ad tracking

Our website uses standard cookies for analytics and to measure whether our ads are working. You can turn off cookies in your browser settings. If you've seen one of our Facebook or Instagram ads, Meta tracks that on their platform — you can adjust your ad preferences in your Facebook or Instagram settings.

Children

Our services are for adult homeowners. We don't knowingly collect information from anyone under 18.

Changes to this policy

If we update this policy, we'll change the "last updated" date at the top. Significant changes will be noted on this page for at least 30 days.

Contact us

Steady Step Homes
PA License #PA090916
Philadelphia, Pennsylvania
hello@steadystephomes.com
(484) 302-4432